Socks FAQ

Mak Socks FAQ

About Mak Soks

How do Mak Soks help kids with cancer?
Great question, you can learn all about it here.

How much money is donated to help Kids With Cancer?
On average, around 20-30% of the purchase price of our socks are passed on to help those fighting cancer.

Payment

What forms of payment does Mak Soks accept?
Mak accepts lots of different forms of payments to purchase socks.

We currently accept most major credit cards. (Visa, MasterCard, AmericanExpress, Discover) We currently use PayPal and Simplify Commerce by Mastercard for processing of credit cards to ensure proper protection of your personal data.
PayPal, yep you can pay for your new socks via our online friend PayPal.
Amazon Payments, you can use the payment options that are associated with Amazon account to pay for your order of Mak Soks.

Sock orders and Shipping

How long does shipping take?
All orders are shipped via USPS First Class Package or USPS Priority Package. Sock Orders will be shipped within 1-2 business days from when the order is placed, your order will usually be received in 3-7 business days from shipment.

How much does shipping cost?
Flate Rate shipping charge is $3.99. All sock orders are shipped via USPS First Class Package or USPS Priority Package, unless noted otherwise. If your purchase is over $25, roughly 3-4 pair of socks, and are shipping within the US, you qualify for FREE SHIPPING!! Hooray.

What countries do you ship to?
We are currently working on being able to ship worldwide. If you are having trouble seeing your country in the order form, let us know.

There is a problem with my order, what do I do?
Every order comes with a unique order number, if there is a problem with your order drop us a line here with your order number and we can get it fixed.

Can I return items?
Yes, refer to the Mak Soks return policy here.

Product

What are your socks made from?
Only the highest quality products of course. Each sock might have different material but you can find more info here.

How often are new socks added to maksoks.com?
We are a small but growing company and we are working hard to add a few new pair of socks or more each month.

How do I wash Mak socks?
Very important question. Care instructions can be found here. Take care of your socks and they will take care of your feet.

Didn’t find the answer to your question? No worries, go ahead and shoot us a message here.

 

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